3 easy tips to gain victory over the habit of overpromising & underdelivering
Less than a 3-minute read
by Mary Boza Crimmins
You’ve done it. I’ve done it.
It’s what we have in common. At some point, we have overpromised and underdelivered. Over the last several years, I’ve learned to avoid this pitfall. I can also recognize when I’m on the receiving end of overpromising. And, more importantly, how to offer others a graceful way out. But today, let’s focus on 3 tips to conquer overpromising and underdelivering.
Tip #1 - You must be honest with yourself.
What led you to overpromise in the first place? Are you a people pleaser? Were you anxious to make a good impression? Did you fear you would lose a client or upset the powers that be? Identify what led to your overpromising. Recognize that people-pleasing, anxiety, and fear are not the best starting points for initiating promises. You’ve started from a negative mindset.
Tip #2 - Learn to retract.
The words came out of your mouth, and you want to stuff them back in. The good news is a retraction is easier than putting toothpaste back in the tube. Furthermore, it’s honest and considerate. Thus, retracting is better than the alternative of putting yourself and others in future unpleasant positions. Don’t be afraid to pull back and readdress what you just promised.
Simply say, “Hey, I want to help you, but I overpromised. When I think about my schedule for the next few weeks, I need to back off a little. Can we revisit this in two weeks?” When possible, offer recommendations, resources, or contacts on the spot. If it’s not overpromising, schedule a time to speak with the person again when it’s mutually convenient.
What makes retracting considerate? You’ve been up-front. You won’t put yourself in a position where you don’t follow through and then want to ghost the other person.
Tip #3 - Keep working on all the positive habits that promote confidence.
Poor habits in the major areas of your life lead to a lack of confidence. Sleep is essential. A lack of sleep leads to poor decision-making, and overpromising is a poor decision. Make it a habit to sleep 6 - 8 hours per night. Eat well, exercise, and plan your days and week. Leave room for yourself, your family, and others so you can keep your promises.
Integrity comes first.
Remember, overpromising leads to stress for you and the person you are underdelivering on. It can also undermine your integrity. You’re in fabulous company, though, because we’ve all been guilty at some point. And the encouraging news is this is an easy habit to break once you acknowledge it.
I try to keep my BIG IDEAS, Short Reads to around 5-minutes. This one is 2:53. But I could write a book on this subject. Speaking of writing (great segway), keep me in mind for your BOOK, article, blog, and other writing needs.
Success for all organizations hinges on clear communication. The problem is business owners and organization leaders lack the time or skill set to ensure their messages are effective. Crimmins Communications offers professional B2B ghostwriting (copy & content), editing, research, and public speaking coaching.
